Dear Supplier,

J.C.Ramalho & Cª, S.A. promotes the evaluation of its suppliers based on criteria/requirements, stipulated in internal procedures, with a view to continuous improvement and satisfaction of interested parties.

This evaluation is carried out annually, according to its type (Products and/or Goods and Services) and the performance evaluation criteria are as follows:

Quantity – the quantity delivered is evaluated against the quantity required;
Identification – the identification (CLP, batch and ADR) of the product is evaluated;
Delivery time – Allowable +/- 5 working days;
Quality – technical documentation, number of complaints and other internal non-conformities relating to raw materials, packaging, labels and equipment.

Therefore, we consider:
Qualified Suppliers, if the final assessment score is ≥80
Resource Providers, if the final assessment score is ≤80 and ≥50
Unsuitable Supplier, if the final evaluation score is <50

The results of this evaluation are used solely for internal analysis, in order to monitor, improve and permanently ensure the quality of the products/services provided.